Hungarian private clinics: optimizing and building sales funnels
Okay.. let me be 100% honest with you, because there was a time when I lied to myself about this too: I hated it.
I knew I had the experience, the skill, and the formula to help basically any SMB dramatically increase their revenue and profit. I was sure of it, not just because I trusted my own ability, but because 9 out of 10 businesses have zero strategy for winning. (No offense, I just think if you don't want to win, that's fine, but don't pretend otherwise.)
So with that in my backpack, I was stupid enough to keep pitching complex solutions to businesses that weren't ready and couldn't pay me anyway. I eventually decided to go after private clinics. They have money (I thought), and they operate in a capital-intensive niche where patient acquisition actually matters (I thought).
I was right.. except they didn't actually know any of that. Even the best clinics I worked with were genuinely surprised when I laid it out. Not a judgment. But it did explain why I grew to hate it, even when the results were good.
They could run for years with zero marketing system because they work in the business, not on it.
They're doctors, they don't think of it as a business (and honestly, good for their patients). Bad news for me, though. Picture trying to explain scalable patient acquisition processes to a clinic founder with 15+ years of experience, delivered by a guy young enough to be his son. I get it. And when they could set their pride aside, we did great work together. When they couldn't, they walked away.
Then there's the Hungarian Ethics Code.. an absolute pain in the ass. I spent days studying it before realizing I wasn't even reading the current version. And that wasn't entirely my fault.
For years, one organization (MOK) controlled the ethics guidelines and made healthcare marketing nearly impossible with increasingly absurd restrictions.. clinics couldn't even share patient testimonials on their own websites or social media. Then another body (ETT) took over the task, which MOK didn't accept. So now two versions exist simultaneously: one legally in force, one not, but the old one can still get you kicked out of the chamber through loopholes. It's a mess.
I know bureaucratic nonsense exists everywhere. But this one was on another level.
On top of all that, I felt a constant gap between myself and these professionals in how they thought about their businesses and "technology".. and I'm talking basics, like a CRM or a decent email marketing tool.
So I shut it down. Even though it worked on paper. No outsourcing, no subcontracting, I just walked away.